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Blood Sweat & Tears Hospitality Group
Mission Statement
Our mission is to provide an exceptional experience with an emphasis on hospitality, value, quality, and service. We will consistently exceed our guest’s expectations by operating our restaurants with enthusiastic, knowledgeable and genuinely hospitable teams that take full responsibility for our guest’s experience and in just one sentence is
“ MAKE SURE EVERY GUEST LEAVES HAPPY “
BS&T Values Employees with
Genuine Hospitality Character ¨ Passion For Food And Wine
Team Member Mentality ¨ Loyal And Trustworthy Personality
Commitment To Continuous Personal Improvement ¨ Individuality And Creativity
Unsawed Commitment In Making Sure Our Guests Leave Happy Every Time
BS&T Company Values
- We ensure that our guests are “taken care” rather than just “being served” by going out of our way to do that little extra for them.
- We will turn any bad experience into a great one no matter what it takes.
- We treat our co-workers the way we wish to be treated: with trust, honesty, and respect, thus creating a workplace where we all enjoy being part of.
- With genuine hospitality in mind and behavior, we ensure in a team effort to deliver the products in a timely and professional manner
- In order to keep our promise and exceed our guests’ expectations, we all take full responsibility for a complete, satisfied guest’s experience regardless of our position.
- Our actions speak louder than words.
- Our common goal is to create an environment and experience that our guests can’t stop talking about.
- We recognize that growth comes from embracing and implementing change.